Effective date: 25 August 2026
Sendgram is developed and operated under the developer name O3 APPS. This policy explains how Sendgram processes user and device data.
Account and profile data. Username, Sendgram ID and internal account identifiers, profile information you choose to provide, profile photo, language/settings, and Basic/Premium entitlement status.
Security and device data. Device-linked identifiers and security state needed for trusted-device controls, rate limits, lockouts, session verification, cryptographic key management, and abuse prevention. Passwords are not stored in plain text. Some security values are stored only as cryptographic hashes or verifiers. After permanent deletion, limited anti-abuse tombstones such as retired username, Sendgram ID, and a one-way device-retirement security value may remain.
Social graph and service metadata. Friend requests, friendships, blocks, chat membership, message identifiers, sender/recipient identifiers, timestamps, message type, delivery/read state, deletion state, view-once state, reactions, and similar metadata needed to operate the service.
Message and media content. Supported ordinary Sendgram chat text, photos, videos and voice messages use end-to-end encryption. Sendgram infrastructure stores or transports encrypted content, while metadata is not necessarily end-to-end encrypted.
Reports and moderation evidence. If you report content, Sendgram may process the report reason/details and, where you explicitly consent, a review copy of reported photo/video content. Necessary moderation evidence may be retained for safety, abuse prevention, disputes, or legal compliance.
Calls. Voice/video calls use WebRTC. Signaling data such as call/session identifiers, participants, state, timestamps, SDP/ICE and technical connection data may be processed. Call audio/video is not intentionally recorded or stored by Sendgram. Calls are peer-to-peer where possible and may use TURN relay fallback when necessary.
Purchases. Google Play handles payment methods. Sendgram may process product identifiers, purchase/subscription tokens, entitlement status and expiry/verification information needed to activate Premium. Sendgram does not receive full payment-card details.
Camera and microphone are requested only for features that need them, such as capturing profile/media, voice messages, voice/video calls and MixLock verification. Sendgram does not require phonebook, SMS, call-log or location access for its core service.
Translation is performed on the device. Message text used for translation is not sent to a remote translation server. Required language models may be downloaded to the device.
MixLock speech recognition in the current security flow is performed locally on the device; MixLock speech is not intentionally uploaded as an audio recording for remote speech recognition.
We use data to create and secure accounts; deliver friend, chat, media, translation, call and Premium features; synchronize service state; prevent spam, fraud and abuse; enforce blocks, rate limits and device-security rules; provide moderation/reporting; troubleshoot reliability; comply with legal obligations; and process deletion requests.
Sendgram uses Supabase for authentication/database/realtime/backend functions, Cloudflare for object storage and TURN relay services, and Google Play for Android distribution and billing. On-device translation may use Google ML Kit language models.
We do not sell personal or sensitive user data and do not use Sendgram message content for advertising.
Network connections use modern transport encryption. Supported ordinary chat content uses end-to-end encryption. Sensitive local security material is protected using device/platform security controls where available. No security system can guarantee that unauthorized access will never occur.
Users can permanently delete their Sendgram account from within the app. The process removes the account/authentication record and associated service data according to Sendgram's deletion implementation and performs best-effort cleanup of ordinary stored media.
Limited records may be retained where necessary for security, fraud/abuse prevention, legal compliance or moderation, including permanent username/Sendgram-ID tombstones, one-way device-retirement security hashes, and necessary moderation/legal evidence.
If you no longer have access to the app, you can request deletion through our external account deletion page.
You can control profile information, blocks, message/chat deletion features, app permissions, Premium subscription management through the relevant store, and permanent account deletion.
Service providers may process data outside your country. Where required, appropriate legal and contractual safeguards apply.
Sendgram is not designed for children under 13. Users below the applicable digital-consent age in their country should use the service only where legally permitted and with any required parental or guardian authorization.
We may update this Privacy Policy as Sendgram changes. The effective date will be updated when material changes are published.
Yürürlük tarihi: 25 Ağustos 2026
Sendgram, O3 APPS geliştirici adı altında sunulur. Bu politika, kullanıcı ve cihaz verilerinin nasıl işlendiğini açıklar.
Hesap/profil bilgileri, Sendgram kullanıcı adı ve ID'si, cihaz güvenlik verileri, arkadaşlık/engel/sohbet metadatası, çağrı sinyallemesi ve Premium doğrulama verileri işlenebilir.
Desteklenen normal sohbet metni, fotoğraf, video ve sesli mesajlar uçtan uca şifreleme kullanır. Hizmet metadatası her zaman uçtan uca şifreli değildir.
İçerik bildirdiğinizde şikâyet nedeni ve açık onay verirseniz moderasyon için fotoğraf/video inceleme kopyası işlenebilir.
Kamera ve mikrofon yalnızca ilgili özellikler için istenir. Çeviri ve mevcut MixLock konuşma tanıma işlemleri cihaz üzerinde yapılır.
Kimlik doğrulama/veritabanı/realtime için Supabase, nesne depolama ve TURN için Cloudflare, Android dağıtım ve ödeme için Google Play kullanılır.
Hesabınızı uygulama içinden kalıcı olarak silebilirsiniz. Güvenlik, kötüye kullanım önleme, moderasyon veya yasal gereklilikler nedeniyle sınırlı bazı kayıtlar tutulabilir.
Uygulamaya erişiminiz yoksa harici hesap silme sayfasından silme talebi gönderebilirsiniz.